Wednesday, February 8, 2012
Week 2, Post #1
In dealing with conflicts I seem to favor the relationship-centered orientation. I do believe in assertive communication, which is “ the ability to speak up for one’s interests, concerns, or rights in a way that does not interfere with the interests or infringes on the rights of others.” (pg. 53) I use this orientation because the conflict isn’t resolved until both parties involved are satisfied. I’m a firm believer in compromising when solving conflict, which in turn leads to initiating a problem solving strategy. Through assertiveness we are able to reach a middle ground without being passive or overly aggressive. When dealing with conflict I try to keep an open mind and deal with the issues at hand in the most civil way possible. The only exception I can think of is when the person involved in the conflict with me is completely unresponsive and hostile in return at my civil attempt to compromise.
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Hi Mark,
ReplyDeleteI thought your post was great! It sounds like you have a good handle on how to communicate well with others. I think being a relationship-centered, assertive communicator is important to being an effective communicator. In most situations I am a nonassertive, other-centered communicator which is not always good. I am working on being more assertive when expressing my thoughts and feelings to others. Like you I agree that a conflict is not fully resolved until both parties involved are satisfied. Being assertive is definitely a better communication approach to choose as opposed to being passive or overly aggressive, it is the perfect balance between the two.
Marty :)