Week 3, Post #3

When talking about mediation the term intake arises, meaning. “ the preliminary phase in which the parties seek help from a third person who decided to intervene.” ( pg.200) When solving issues involving conflict getting a third part involved as a mediator allows for both disputants views to be heard in a controlled environment. I perfect example of this is in an old job that I used to have there was an issue between me and a manager. It got to a point where we weren’t  going to resolve the conflict between the two of us so someone from the human resources department got involved in the dispute. This is a very effective way to address the issues at hand in a non threatening environment. Both sides were heard from the people in HR and eventually the conflict was resolved mainly in part due to the help of the informal mediation by a third party.